The Micad Hosting Solution

Removes the hassle factor and ensures first class support.

Micad are able to host their application in a secure and fully supported environment. Each client benefits from a dedicated server and a professionally managed threat management system. Maintenance and regular backups are provided for though a formal SLA that ensures availability and resilience of your data.

This service removes the support and maintenance dependency from in-house I.T. departments and ensures that you receive updates as soon as we develop them.

Benefits of the Micad Hosting Solution include:

• No engineers call out charges
• No IT infrastructure issues
• On-line hand holding for best advice during support incidents.  All authorised Micad staff have direct access to client software
• Dedicated support (i.e. we know our system and the hardware it runs on)
• Flexibility and easy customisation as server directly available to our software engineers
• Collaboration with other clients where permission is granted (sharing of survey templates and document structures)
• Third party access by consultants and contractors (under your written instructions)
• Reduced chances of obsolescence (if the server needs upgrading we will deal with it)
• No chance of other programs being used on your server by IT staff
• Out of hours access if required
• Full business continuity planning by Micad
• Data backed up daily and server imaged every week             
• Off-site data means better data resilience for disaster recovery

Over 100 hundred clients with large building portfolios have chosen Micad's hosted option.